How to become a quality control manager

Is becoming a quality control manager right for me?

The first step to choosing a career is to make sure you are actually willing to commit to pursuing the career. You don’t want to waste your time doing something you don’t want to do. If you’re new here, you should read about:

Overview
What do quality control managers do?

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How to become a Quality Control Manager

Becoming a quality control manager involves education, experience, and professional certifications. Here is a snapshot of the pathway to the career:

  • Obtain Relevant Education: While not always mandatory, having a bachelor's degree in a relevant field such as industrial engineering, manufacturing engineering, or a related discipline can enhance your prospects. Coursework covering quality control, statistics, process improvement, and regulatory compliance can be valuable.
  • Gain Industry Experience: Quality control managers typically need several years of relevant work experience to assume managerial roles. Start by gaining entry-level experience in quality control, quality assurance, or related positions within industries such as manufacturing, pharmaceuticals, food processing, or automotive. Look for internships, co-op programs, or entry-level roles that provide exposure to quality control practices.
  • Develop Key Skills: Quality control managers need a range of skills to effectively perform their duties. These include strong analytical and problem-solving abilities, attention to detail, knowledge of quality control methodologies and tools, and the ability to lead and motivate teams. Developing skills in statistical analysis, data interpretation, process improvement methodologies (such as Six Sigma or Lean), and project management can be beneficial.
  • Gain Certifications: While not mandatory, obtaining relevant certifications can enhance your qualifications and marketability as a quality control manager (see below).
  • Networking and Professional Associations: Building a professional network is crucial for career advancement. Join industry associations such as the American Society for Quality (ASQ), attend conferences, seminars, or workshops related to quality control, and engage in networking events to connect with professionals in the field. These opportunities can provide valuable insights, mentorship, and potential job leads.
  • Continuous Learning: Stay updated with industry trends, emerging technologies, and regulatory changes related to quality control. Engage in continuous learning through workshops, webinars, online courses, or professional development programs. This demonstrates your commitment to staying current with industry best practices and enhances your professional knowledge.
  • Seek Leadership Opportunities: Look for opportunities within your current organization or in new roles where you can demonstrate leadership and management skills. Taking on responsibilities for quality control initiatives, leading improvement projects, or mentoring junior quality control professionals can showcase your abilities and readiness for a managerial role.

Certifications
There are several certifications available that can enhance the qualifications and credibility of quality control managers. Here are some notable certifications:

  • Certified Quality Manager (CQM): Offered by the American Society for Quality (ASQ), the CQM certification is designed for professionals responsible for quality management and improvement. It covers topics such as quality management principles, quality planning, quality assurance, and continuous improvement methodologies. The CQM certification validates knowledge and expertise in quality management practices.
  • Certified Manager of Quality/Organizational Excellence (CMQ/OE): Also provided by the ASQ, the CMQ/OE certification is designed for professionals who lead and manage quality improvement initiatives. It covers areas such as quality leadership, strategic planning, customer focus, process management, and quality tools and techniques. The CMQ/OE certification validates skills in implementing and managing quality systems.
  • Six Sigma Certifications: Six Sigma is a data-driven methodology used for process improvement and reducing defects. Several organizations offer Six Sigma certifications at different levels, such as Yellow Belt, Green Belt, and Black Belt. These certifications validate proficiency in Six Sigma methodologies, statistical analysis, and process improvement techniques.
  • Certified Quality Engineer (CQE): Also provided by the ASQ, the CQE certification is suitable for professionals involved in quality engineering roles. It covers areas such as quality control tools and techniques, statistical analysis, reliability engineering, and process improvement methodologies. The CQE certification validates knowledge and skills in quality engineering practices.
  • Certified Supplier Quality Professional (CSQP): Offered by the ASQ, the CSQP certification is designed for professionals involved in supplier quality management. It covers areas such as supplier evaluation and selection, supplier development, supplier audits, and supply chain management. The CSQP certification validates expertise in managing supplier quality and ensuring effective supplier relationships.
  • ISO 9001 Lead Auditor: The ISO 9001 Lead Auditor certification is for professionals involved in auditing quality management systems against the ISO 9001 standard. It demonstrates competency in auditing techniques, understanding quality management principles, and ensuring compliance with ISO 9001 requirements.