How to become a lodging manager

How to become a Lodging Manager

To become a lodging manager, you can follow these general steps:

• Obtain a High School Diploma or Equivalent: A high school diploma or equivalent is typically the minimum educational requirement for entry-level positions in the hospitality industry. It is recommended to focus on coursework related to business, hospitality management, or customer service.
• Pursue a Degree in Hospitality Management or a Related Field: While a degree is not always mandatory, obtaining a Bachelor's Degree in Hospitality Management, Hotel Management, or a related field can greatly enhance your prospects of becoming a lodging manager. These programs provide comprehensive knowledge in areas such as hotel operations, guest services, marketing, finance, and leadership.
• Gain Relevant Work Experience: Seek opportunities to gain experience in the hospitality industry, particularly in roles that expose you to various aspects of lodging operations. This could include working in front desk positions, guest services, housekeeping, food and beverage services, or other departments within hotels, resorts, or related establishments.
• Develop Management and Leadership Skills: Acquire skills and knowledge in management, leadership, and customer service. Lodging managers must have strong organizational abilities, communication skills, problem-solving capabilities, and the ability to handle challenging situations. Developing these skills through coursework, training programs, or relevant work experience can be beneficial.
• Seek Internships or Entry-Level Positions: Look for internships or entry-level positions in hotels, resorts, or other lodging establishments. These opportunities can provide valuable hands-on experience, exposure to different areas of lodging operations, and the chance to network with industry professionals.
• Advance Your Career through Progressive Experience: As you gain experience in the industry, seek opportunities for career progression. This can involve taking on roles with increased responsibilities, such as supervisor or department head positions. Demonstrating your capabilities and showing a commitment to professional growth can help you move closer to a lodging manager role.
• Consider Professional Certifications: While not mandatory, earning professional certifications in hospitality management can demonstrate your expertise and commitment to the field (see below).
• Stay Updated with Industry Trends: Continuously stay informed about industry trends, best practices, and emerging technologies in the hospitality and lodging sector. Attend conferences, seminars, and industry events to network with professionals and expand your knowledge base.

Certifications
Here are a few certifications that are relevant for lodging managers:

• Certified Hotel Administrator (CHA): Offered by the American Hotel and Lodging Educational Institute (AHLEI), the CHA certification is widely recognized and demonstrates a comprehensive understanding of hotel management. It covers topics such as leadership, financial management, marketing, human resources, and operations.
• Certified Hospitality Supervisor (CHS): Also provided by AHLEI, the CHS certification is designed for supervisors and aspiring managers in the hospitality industry. It focuses on essential supervisory skills, including team leadership, communication, customer service, and problem-solving.
• Certified Lodging Security Director (CLSD): This certification, offered by AHLEI, focuses on security and risk management in lodging establishments. It covers topics such as emergency response planning, security operations, loss prevention, and guest safety.
• Certified Hospitality Revenue Manager (CHRM): The CHRM certification, offered by the Hospitality Sales and Marketing Association International (HSMAI), is designed for professionals involved in revenue management. It emphasizes strategic pricing, demand forecasting, distribution channels, and revenue optimization techniques.
• Certified Hospitality Sales Professional (CHSP): Provided by AHLEI, the CHSP certification is ideal for professionals involved in hospitality sales. It covers sales techniques, prospecting, negotiation, relationship management, and marketing strategies.