How to become a digital banking specialist

Is becoming a digital banking specialist right for me?

The first step to choosing a career is to make sure you are actually willing to commit to pursuing the career. You don’t want to waste your time doing something you don’t want to do. If you’re new here, you should read about:

Overview
What do digital banking specialists do?

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How to become a Digital Banking Specialist

Becoming a digital banking specialist involves a combination of education, relevant experience, and specific skills. Here are the steps you can take to pursue a career as a digital banking specialist:

  • Obtain a Relevant Degree: While there isn't a specific degree required to become a digital banking specialist, a bachelor's degree in fields such as finance, business administration, marketing, information technology, or a related field can provide a strong foundation. Consider coursework or concentrations that focus on digital banking, financial technology (fintech), digital marketing, user experience (UX) design, or data analytics to gain relevant knowledge and skills.
  • Gain Relevant Experience: Many digital banking specialist positions require several years of experience in roles related to banking, financial services, digital marketing, product management, or information technology. Look for entry-level positions in digital banking, financial services, or technology departments to gain valuable experience and develop a deep understanding of digital banking operations and strategies.
  • Develop Key Skills: Digital banking specialists need a diverse skill set to succeed in their role. Key skills include knowledge of banking products and services, digital marketing techniques, user experience (UX) design principles, data analysis and interpretation, project management, and regulatory compliance. Familiarity with digital banking platforms, financial technology (fintech) solutions, and digital payment systems is also beneficial.
  • Obtain Relevant Certifications: While not always required, obtaining relevant certifications can enhance your credentials and demonstrate your expertise as a digital banking specialist. Consider certifications such as Certified Digital Banking Professional (CDBP), Certified Fintech Professional (CFP), or certifications offered by digital banking platforms or technology providers (see below).
  • Build a Professional Network: Networking can be invaluable for advancing your career in digital banking. Connect with professionals in the field through LinkedIn, industry events, and professional organizations such as the Digital Banking Institute (DBI) or the Fintech Association of America (FAA). Building relationships with peers, mentors, and industry leaders can provide valuable insights, opportunities for collaboration, and potential job leads.
  • Seek Opportunities for Advancement: Once you have gained experience in digital banking, look for opportunities to advance your career within your organization or explore new opportunities with other companies. Consider taking on leadership roles, pursuing additional training or certifications, or seeking out new challenges to continue growing and developing as a digital banking specialist.

Certifications
Several certifications can enhance your credentials and demonstrate your expertise as a digital banking specialist. Here are some widely recognized certifications in the field:

  • Certified Digital Banking Professional (CDBP): Offered by the Digital Banking Institute, the CDBP certification is designed for professionals working in digital banking roles. The CDBP certification covers topics such as digital banking strategies, digital customer experience, digital payments, and regulatory compliance in digital banking.
  • Certified Fintech Professional (CFP): Offered by the Fintech Institute, the CFP certification is designed for professionals working in fintech and digital banking roles. The CFP certification covers topics such as fintech trends, digital banking technologies, blockchain, cryptocurrencies, and regulatory issues in fintech.
  • Certified Digital Marketing Professional (CDMP): Offered by various institutions, the CDMP certification is designed for professionals working in digital marketing roles within the banking and financial services industry. The CDMP certification covers topics such as digital marketing strategy, search engine optimization (SEO), social media marketing, and email marketing.
  • Certified Information Systems Auditor (CISA): Offered by ISACA, the CISA certification is designed for professionals working in information systems auditing roles, including those within the digital banking sector. While not specifically focused on digital banking, the CISA certification covers topics such as IT governance, risk management, and information systems auditing, which are relevant to digital banking.
  • Certified Information Security Manager (CISM): Also offered by ISACA, the CISM certification is designed for professionals working in information security management roles, including those within the digital banking sector. The CISM certification covers topics such as information security governance, risk management, security program development, and incident management.
  • Certified Financial Services Security Professional (CFSSP): Offered by the International Information Systems Security Certification Consortium (ISC)², the CFSSP certification is designed for professionals working in security roles within the financial services industry, including digital banking. The CFSSP certification covers topics such as security policies, risk management, compliance, and security technologies relevant to financial services.