The average salary for a customer service representative in Massachusetts is around $45,000 per year.
Avg Salary
Customer service representatives earn an average yearly salary of $45,000.
Wages typically start from $29,940 and go up to $62,200.
39% below national average Updated in 2021
Customer service representative earnings by seniority
Top-level customer service representative earnings begin at:
$29.90 per hour
$62,200 per year
Senior-level customer service representative earnings begin at:
$27.82 per hour
$57,860 per year
Mid-level customer service representative earnings begin at:
$21.64 per hour
$45,000 per year
Junior-level customer service representative earnings begin at:
$17.68 per hour
$36,780 per year
Starting level customer service representative earnings begin at:
$14.39 per hour
$29,940 per year
Approximate values based on highest and lowest earning segments.
Customer service representative salary by state
| State Name | Average Salary |
|---|---|
| District of Columbia | $47,260 |
| Massachusetts | $45,000 |
| Minnesota | $40,170 |
| New York | $40,000 |
| New Jersey | $38,260 |
| Washington | $38,260 |
| Delaware | $38,010 |
| Pennsylvania | $38,000 |
| Connecticut | $37,940 |
| New Hampshire | $37,920 |
| Alaska | $37,900 |
| Rhode Island | $37,880 |
| Vermont | $37,720 |
| Oregon | $37,700 |
| Hawaii | $37,660 |
| Wisconsin | $37,660 |
| Colorado | $37,450 |
| Iowa | $37,450 |
| Maryland | $37,280 |
| North Dakota | $37,250 |
| Maine | $37,080 |
| Indiana | $37,070 |
| California | $37,000 |
| Nebraska | $36,880 |
| Montana | $36,660 |
| Nevada | $36,630 |
| Michigan | $36,590 |
| Utah | $36,590 |
| Virginia | $36,520 |
| Missouri | $36,360 |
| South Dakota | $36,360 |
| Tennessee | $36,040 |
| Wyoming | $35,830 |
| West Virginia | $35,380 |
| Kansas | $35,100 |
| Georgia | $35,000 |
| Ohio | $35,000 |
| Texas | $35,000 |
| Arizona | $34,000 |
| Illinois | $34,000 |
| Kentucky | $33,570 |
| Florida | $33,000 |
| North Carolina | $32,000 |
| Arkansas | $31,890 |
| Virgin Islands, U.S. | $31,130 |
| Alabama | $30,860 |
| South Carolina | $30,780 |
| Idaho | $30,220 |
| New Mexico | $30,020 |
| Oklahoma | $30,020 |
| Louisiana | $29,820 |
| Mississippi | $29,630 |
| Guam | $28,590 |
| Puerto Rico | $18,500 |
How do customer service representative salaries compare to similar careers?
Customer service representatives earn about the same as related careers in Massachusetts. On average, they make less than highway maintenance workers but more than shipping and receiving clerks.
| Career | Median Salary |
|---|---|
| Highway maintenance worker salary | $48K |
| Ambulance dispatcher salary | $48K |
| Esthetician salary | $48K |
| Piano tuner salary | $48K |
| Administrative assistant salary | $48K |
| Customer service representative salary | $45K |
| Medical administrative assistant salary | $47K |
| Office clerk salary | $43K |
| Hairdresser salary | $38K |
| Shipping and receiving clerk salary | $38K |
Source: CareerExplorer (Aggregated)