The average salary for a customer service representative in the United States is around $18,079 per year.
Avg Salary
Customer service representatives earn an average yearly salary of $18,079.
Wages typically start from $13,468 and go up to $24,269.
72% below national average Updated in 2023
Customer service representative earnings by seniority
Top-level customer service representative earnings begin at:
$11.67 per hour
$24,269 per year
Senior-level customer service representative earnings begin at:
$10.15 per hour
$21,110 per year
Mid-level customer service representative earnings begin at:
$8.69 per hour
$18,079 per year
Junior-level customer service representative earnings begin at:
$7.44 per hour
$15,484 per year
Starting level customer service representative earnings begin at:
$6.48 per hour
$13,468 per year
Approximate values based on highest and lowest earning segments.
Customer service representative salary by state
| State Name | Average Salary |
|---|---|
| District of Columbia | $47,260 |
| Massachusetts | $45,000 |
| Minnesota | $40,170 |
| New York | $40,000 |
| New Jersey | $38,260 |
| Washington | $38,260 |
| Delaware | $38,010 |
| Pennsylvania | $38,000 |
| Connecticut | $37,940 |
| New Hampshire | $37,920 |
| Alaska | $37,900 |
| Rhode Island | $37,880 |
| Vermont | $37,720 |
| Oregon | $37,700 |
| Hawaii | $37,660 |
| Wisconsin | $37,660 |
| Colorado | $37,450 |
| Iowa | $37,450 |
| Maryland | $37,280 |
| North Dakota | $37,250 |
| Maine | $37,080 |
| Indiana | $37,070 |
| California | $37,000 |
| Nebraska | $36,880 |
| Montana | $36,660 |
| Nevada | $36,630 |
| Michigan | $36,590 |
| Utah | $36,590 |
| Virginia | $36,520 |
| Missouri | $36,360 |
| South Dakota | $36,360 |
| Tennessee | $36,040 |
| Wyoming | $35,830 |
| West Virginia | $35,380 |
| Kansas | $35,100 |
| Georgia | $35,000 |
| Ohio | $35,000 |
| Texas | $35,000 |
| Arizona | $34,000 |
| Illinois | $34,000 |
| Kentucky | $33,570 |
| Florida | $33,000 |
| North Carolina | $32,000 |
| Arkansas | $31,890 |
| Virgin Islands, U.S. | $31,130 |
| Alabama | $30,860 |
| South Carolina | $30,780 |
| Idaho | $30,220 |
| New Mexico | $30,020 |
| Oklahoma | $30,020 |
| Louisiana | $29,820 |
| Mississippi | $29,630 |
| Guam | $28,590 |
| Puerto Rico | $18,500 |
How do customer service representative salaries compare to similar careers?
Customer service representatives earn about the same as related careers in the United States. On average, they make less than estheticians but more than concierges.
| Career | Median Salary |
|---|---|
| Esthetician salary | $21K |
| Shipping and receiving clerk salary | $20K |
| Hairdresser salary | $19K |
| Teller salary | $19K |
| Medical administrative assistant salary | $19K |
| Customer service representative salary | $18K |
| Office clerk salary | $16K |
| Security guard salary | $16K |
| Switchboard operator salary | $16K |
| Concierge salary | $14K |
Source: CareerExplorer (Aggregated)