What does a business manager do?

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What is a Business Manager?

A business manager oversees the daily operations of a company or organization. They make sure everything runs smoothly by managing employees, budgets, and business strategies. Their job is to help the business succeed by improving efficiency, solving problems, and making sure company goals are met.

Business managers work in many different industries, including retail, healthcare, finance, and technology. They may be responsible for hiring and training employees, setting performance goals, and making important business decisions. They also work closely with other departments, such as marketing and sales, to ensure the company is growing and staying competitive.

What does a Business Manager do?

A business manager having a meeting with his team.

Duties and Responsibilities
A business manager has many important duties and responsibilities to ensure a company operates efficiently and reaches its goals. Their tasks may vary depending on the industry, but common responsibilities include:

  • Leadership & Team Management: Supervising employees, delegating tasks, and providing guidance to ensure productivity. Hiring, training, and evaluating staff performance to build a strong and motivated team.
  • Business Operations & Strategy: Developing and implementing business strategies to improve efficiency and increase profits. Monitoring company performance and making adjustments to meet business goals.
  • Financial Management: Overseeing budgets, expenses, and financial reports to ensure the company remains profitable. Identifying cost-saving opportunities and managing financial risks.
  • Marketing & Sales Oversight: Collaborating with marketing and sales teams to develop strategies that increase revenue. Analyzing market trends and customer feedback to improve products or services.
  • Process Improvement & Problem-Solving: Identifying inefficiencies in workflows and implementing solutions to improve business operations. Resolving workplace challenges and making strategic decisions to enhance performance.
  • Customer & Client Relations: Ensuring high levels of customer satisfaction by improving service quality. Building and maintaining relationships with clients, partners, and stakeholders.
  • Compliance & Risk Management: Ensuring the company follows industry regulations, policies, and ethical standards. Assessing risks and implementing measures to protect the business from potential issues.

Types of Business Managers
There are several types of business managers, each specializing in different aspects of a company's operations. Here are some common types of business managers:

  • Operations Manager: Operations managers are in charge of improving the efficiency of business operations. They manage processes, implement systems, and ensure that the business delivers high-quality products or services on time.
  • Marketing Manager: Marketing managers develop strategies to promote products or services and increase brand awareness. They analyze market trends, conduct research, and oversee advertising and promotional campaigns.
  • Sales Manager: Sales managers lead a sales team, set goals, and develop strategies to achieve revenue targets. They monitor sales performance and build relationships with clients to expand the business.
  • Financial Manager: Financial managers are responsible for overseeing a company's financial health. They manage budgets, financial reports, and investment strategies to ensure the company remains profitable.
  • Human Resources Manager: Human resources managers handle recruitment, employee training, and workplace policies. They ensure that employees are satisfied, productive, and comply with company regulations.
  • Product Manager: Product managers guide the development and marketing of a specific product or service. They coordinate with teams, assess market needs, and make strategic decisions to ensure the product's success.
  • Project Manager: Project managers plan, execute, and oversee specific projects within an organization. They are responsible for meeting deadlines, managing budgets, and ensuring the project aligns with company goals.
  • IT Manager: IT managers are responsible for overseeing an organization's technology infrastructure. They manage software, hardware, security, and ensure all systems run efficiently.
  • Customer Success Manager: Customer success managers work with customers to ensure they are satisfied with the company's products or services. They help clients achieve their goals, provide ongoing support, and work to build long-term, positive relationships.
  • Supply Chain Manager: Supply chain managers oversee the flow of goods and services from suppliers to customers. They manage inventory, logistics, and ensure that products are delivered on time and cost-effectively.

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What is the workplace of a Business Manager like?

A business manager usually works in an office, where they spend time overseeing daily operations, planning strategies, and meeting with teams. Their workspace is often equipped with a computer, phone, and important documents to help them manage tasks efficiently. Some business managers have private offices, while others work in open spaces alongside their teams.

Their job involves a lot of communication with employees, executives, and clients. They attend meetings, review reports, and make decisions to keep the business running smoothly. Depending on the company, they might also visit different departments or locations to check on progress and solve any problems.

While many business managers work regular office hours, some have flexible schedules, especially if they oversee multiple locations or remote teams. They may travel for client meetings, industry events, or company conferences. In some cases, they can also work from home or adjust their hours based on business needs.